• Testimonials

ME Bank Testimonial

I engaged Digital Resilience with a request to help ME accelerate a program to strengthen our cyber security, IT risk management and controls assurance capabilities. At a time when ME is encouraging innovation and exploring new service delivery models, effective risk management is considered vital to seizing opportunities as well protecting our customers and staff.

In his role as acting Chief Information Security Officer (CISO), Paul Dewsnap (Consulting Partner) led the delivery of a material uplift in capability and control maturity, which has resulted in a reduction in risk exposure and greater enablement to support the bank’s business plan.

Paul quickly established strong professional relationships with key stakeholders across the business and worked diligently to develop and promote a stronger risk management culture across the technology leadership team, in line with our organisational strategy.

In working with Paul, I had every confidence that ownership of risks, controls and remediation plans would be clearly defined from the outset and that the requisite organisational governance and structures would be implemented to support the effective management of risks and controls.

Thanks to Paul’s deep industry experience and his effective partnering with 2nd and 3rd line risk management teams, ME has achieved a material uplift in our compliance with prudential regulatory standards, greater transparency and enriched decision-making, and improved executive and management oversight and governance.

In delivering these outcomes Paul invested significant time coaching and unlocking the potential in current and emerging leaders to ensure ME is well positioned for future success. The value he created at ME was well beyond his mandate.

I strongly recommend the Digital Resilience team to any organisation that is seeking to uplift their cyber security and risk management culture and capability.

Craig Ralston | Group Executive, Customer Banking, ME Bank